All products purchased on ccplanner.com can be returned within 7 days of the delivery date. To be eligible for a return, your item must be unused. It should be in the original packaging accompanied with the receipt or proof of purchase.
Please email your request along with the order number to [email protected] and ship the product to: Shiv sangam appt, Shop no-1, Sector- 20, Nerul Navi Mumbai, 400706.
After receiving the product our testing team will verify, approve and process the refund.
After receiving the product, we will inspect it and notify you.
We will also communicate the status of your refund after the inspection.
After approval, we will initiate a refund to your original method of payment.
If the payment method at the time of purchase is credit card / debit card / wallet or net banking the total order amount you paid is returned to the same mode of payment.
We will refund the amount within 7 working days after we receive the returned product to original method of payment.
If partial product or product with tampered packaging is returned, then the refund will not be processed. All accessories and items that you received along with the product should be returned together.
You can only cancel the order before the order has been dispatched. Cancellation requests received after the order has been dispatched will be dealt on a case-by-case basis.
To cancel your order, please e-mail us along with the order number at [email protected]